Privacy Policy

Overview
Your privacy is very important to NOC. We have created this privacy policy to demonstrate our firm commitment to your privacy and the protection of your information. We hope this policy statement helps you, our guest, understand how and why we collect personal information and how we protect the information with which you've entrusted us.

Why we collect personal information
NOC collects personal information to provide enhanced customer service. The information we gather helps us to keep you informed of the latest products, services and discounts NOC offers through email newsletters, printed materials and personal contacts. Occasionally, we may use your personal information to contact you regarding voluntary participation in customer satisfaction surveys.

How we collect personal information
NOC collects personal information in several ways. We collect personal data when you sign up for our customer email newsletter, when you contact us to buy NOC products and when you participate in an online survey. All personal information is stored in secure databases.

When we disclose personal information
NOC does not share any personally identifiable information with any other businesses or organizations.

Contests
Our site requests information from users via the e-contests. Participation in any contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and mailing address), and demographic information (such as zip code)). Contact information will be used to notify winners and award prizes. Users" personally identifiable information is not shared with third parties except where stated to contest co-sponsors.Ü

How we keep your information secure
NOC ensures the security of our customers' personal information through a number of physical, electronic and managerial safeguards. NOC uses industry-standard SSL encryption on all online electronic forms that require credit card information. This encryption ensures that your personal information is secure during all online transactions with NOC.

Access to your personal information
You can access and update your personal data that NOC has on file at any time by emailing This e-mail address is being protected from spambots, you need JavaScript enabled to view it or contact NOC by telephone or postal mail at the contact information below.

When we collect other information
NOC does not require any personal information to browse our website. However, our server uses industry-standard practices to keep track of where you go on our website. We use this information to help us determine popular areas of our site and areas of the site that need improvement.

Why did you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future ("opt-in"), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by controlling the frequency of our mailings.

How can you stop receiving email from us?
Each email sent contains an easy, automated way for you to cease receiving email from us, or to change your expressed interests. If you wish to do this, simply follow the instructions at the end of any email.

Privacy Policy Changes
NOC's privacy policy is subject to change at any time. Any changes will be posted to this privacy policy statement. Please read this policy regularly for any changes.

This policy was updated on June 28, 2005.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:

phone: 800.232.7238
fax: 828.488.0301
email: This e-mail address is being protected from spambots, you need JavaScript enabled to view it

Postal mail:
Nantahala Outdoor Center
13077 Highway 19W
Bryson City, NC 27813
website URL: www.noc.com